Focus Group Discussion on Public Service Standards (SPP)

The FGD also conveyed about the types of services available at BPS Malang Regency, including: Libraries both offline and digital, Statistical Data Consulting, BPS Product Sales (Micro data, Non-watermark publications, etc.) and recommendations for statistical activities. It is hoped that with this existing service, all people's needs for data can be served.

Service Standards are benchmarks that are used as guidelines for the implementation of services and a reference for assessing service quality as an obligation of the organizer to the community in the context of quality, fast, easy, affordable, and measurable services. The preparation and determination of service standards involve the community and related parties as service users.

The SPP FGD is expected to result in an increase in the quality of service at BPS Malang Regency and meet the expectations of the community so that BPS products in Malang Regency are more accessible and utilized as much as possible. Improvement of service standards towards Excellent Service.